FREQUENTLY ASKED QUESTIONS
Rent & Income Qualifications
What are the income requirements to live at Carriage House?
Carriage House is an income-qualified apartment community. To qualify, your household's annual income must fall within the applicable income limits, generally at or below 80% of Area Median Income (AMI). Income limits vary by household size and are established according to program guidelines. Read more about our Rent & Income Guidelines.
Our leasing team can help you review the requirements and understand whether your household may qualify. Please contact us. (Link to contact us page)
Is my rent based on my income?
No. Unlike some housing programs where rent is calculated as a percentage of household income, Carriage House offers established monthly rental rates for each apartment. Your household income is used to determine eligibility, not to calculate your individual rent.
What counts as household income?
Household income generally includes applicable income from household members, such as wages, salaries, retirement income, and other qualifying sources. The specific income calculation follows applicable program guidelines.
Is the income qualification process complicated?
No, not at all. We verify income in house and have worked to make the qualification process as straightforward as possible. Our team will explain the information needed to determine eligibility and guide you through the required steps.
How Are Income-Qualified Apartments Different From Income-Based or Affordable Housing?
Unlike traditional affordable housing programs where monthly rent is calculated as a percentage of your income, our income-qualified apartments have established rental rates that target a large part of the regional population. Your household income helps determine whether you qualify for an apartment, but it doesn't determine how much rent you'll pay.
We follow a straightforward qualification process based on household size and annual income, with eligibility generally limited to households earning no more than 80% of Area Median Income (AMI).
Do I have to qualify again when I renew my lease?
Our leasing team can explain the requirements that apply to your household.
Leasing & Applications
How do I apply for an apartment?
Start by browsing our available floor plans and selecting an apartment that meets your needs. You can start the application process online or contact us for more information. Our leasing team can help you review income guidelines and other rental criteria.
Are there credit or rental history requirements?
Yes. In addition to applicable income guidelines, applicants are subject to the community's rental screening criteria. Please contact our leasing team for details before applying.
What lease terms are available?
Please contact our leasing team for current lease options and availability.
Are there application fees or deposits?
Application fees, security deposits, and any other applicable charges will be disclosed during the leasing process. Our team can provide current amounts before you apply.
Apartment Living
Are pets allowed?
Yes! Carriage House welcomes cats and dogs, with no weight restrictions. Breed restrictions and applicable pet fees may apply. Contact our team for complete details.
Is parking available?
Yes. Carriage House offers reserved covered parking. Our leasing team can explain current parking availability and any applicable charges.
Do apartments include a washer and dryer?
Yes. Apartment homes feature full-size washers and dryers for everyday convenience.
Are all apartments renovated?
Carriage House offers apartment homes with a variety of features and finishes, including select renovated interiors. Please review individual apartment details or contact our team for information about specific available homes.
Resident Services
How can I pay rent?
Residents have access to online rent payment services. Our management team can provide details about accepted payment methods and available payment options.
How do I submit a maintenance request?
Residents can contact the management team or use available resident services to request maintenance. For after-hours emergencies, Carriage House offers 24-hour emergency maintenance assistance.
Still Have Questions?
We're happy to help. Contact our leasing team to learn more about apartment availability, income guidelines, and the application process.